We're already walking the mall
Our team is frequently onsite and familiar with the property, shortening the path from request to hands-on assistance.
Exclusive support for Miracle Mile Shops tenants
Your store's technology team is already here.
ZeroPoint technicians are already working throughout Miracle Mile Shops. Get practical, professional support for the systems your store relies on—without waiting for an unfamiliar technician to travel across town.
- ✓ Remainder of August free
- ✓ No Miracle Mile mileage fee
- ✓ Standard materials included
Already onsiteLess dispatch delay
Professionally presentedBranded polos + complete field toolkit
Vendor fluentCorporate IT, ISP and POS coordination
One upfront ratePredictable coverage through 2026
The location advantage
Support designed around the way the mall actually operates.
When technology interrupts a sale, slows a checkout line, or disconnects a store from corporate systems, proximity matters. ZeroPoint combines local presence with senior network, systems, voice, and security capability.
We work with your existing team
ZeroPoint can troubleshoot directly or serve as trusted remote hands for corporate IT, carriers, POS providers, and other vendors.
Professional appearance. Proper tools.
Technicians arrive in clean, branded ZeroPoint polo shirts with the field tools expected for the job—including laptops, console adapters, network testers, cable and fiber tools, hand tools, labeling equipment, and common installation supplies.
Technician capabilities
One program for the technology across your store.
From a single disconnected register to a coordinated network change, ZeroPoint provides practical onsite assistance and communicates clearly with everyone involved.
POS & workstations
Connectivity checks, workstation troubleshooting, peripherals, printers, scanners, and vendor-directed replacement work.
Networks & internet
Switches, routers, firewalls, circuits, VLANs, cabling, patching, and ISP coordination.
Wireless
Access points, signal and connectivity troubleshooting, device onboarding, mounting, and replacement.
Voice & VoIP
Desk phones, handsets, call-quality issues, cabling, provider coordination, and endpoint replacement.
Corporate IT remote hands
Console access, visual inspection, guided testing, equipment swaps, documentation, and escalation support.
Moves, adds & changes
Store changes, equipment installation, patching, labeling, workstation moves, and small technology projects.
Included in the program payment
No nickel-and-diming for the small things that finish the job.
The Premier program includes the normal consumables and small installation materials our technicians commonly use during support visits.
How it works
Enroll once. Know who to call.
- 01
Register your store
Tell us where you are, who we should work with, and which systems matter most.
- 02
Complete secure checkout
Pay $2,000 once at enrollment for support covering September through December. The remainder of August is included free.
- 03
Meet your local support team
We document contacts and escalation paths so requests are handled with context from the start.
- 04
Request support when needed
ZeroPoint troubleshoots directly or coordinates with your corporate IT and technology vendors.
2026 tenant enrollment
Put local technical support within reach.
Complete the store profile below. You'll review the exact schedule and program terms before continuing to ZeroPoint's secure checkout.
Program terms at a glance
Clear expectations before checkout.
The final enrollment will link these program-specific terms with ZeroPoint's business service terms.
Billing term
A single $2,000 payment is charged at enrollment and covers the fixed service period from September 1 through December 31, 2026. Service begins immediately, with the remainder of August included at no additional charge. This is not a subscription and does not renew automatically into 2027.
Included materials
Normal consumables and small installation materials used during covered work are included, including Cat6 cable, single-mode and multimode fiber, couplers, keystones, patch leads, connectors, labels, ties, and similar items.
Items requiring separate approval
Computers, phones, printers, network equipment, access points, licensed products, subscriptions, specialty hardware, large-scale or new-construction cabling, lift work, permits, and other major project costs are quoted separately and require approval.
Service scheduling and access
Service is for business tenants within Miracle Mile Shops and is subject to technician availability, property rules, safe access, store authorization, and vendor cooperation. The program is not an emergency response guarantee unless a separate service level is agreed in writing.
Cancellation and payment
Cancellation before September 1, 2026 receives a full refund. After the paid service term begins, the program fee is non-refundable unless required by law or ZeroPoint agrees otherwise in writing. If ZeroPoint ends the program without cause, the unused paid portion will be refunded on a prorated basis.